They cover up damages with cosmetic fixes then sell their equipment and trucks for full payment. They do not do refunds. Once you purchase the damaged goods they are in your hands. I bought a truck that had an oil leak and a problem with the belt. It did not take me long to figure it out, but when I went back to their site to bring the matter to attention, they told me they were unaware and that there was nothing they could do. I knew it was a lie because there was paint and tape covering the problems.