they waited until I paid my deposit to tell me that they may not have vans available and would have to push back my moving date. Unacceptable. I can’t just tell the people moving into my house to wait.
They told me I have a full refund anyway so I had to cancel. I did not get all of my money back. Complete lie. If they were this unclear about their options and their money back policy, I did not want them handling our stuff.
American van Lines, Took my deposit but did not have trucks
